🏆The 10 companies
Codazz builds LLM integrations, so we are on this list and you should factor that in. Other firms are described from their public positioning rather than invented metrics.
| # | Company | Strongest at | Best fit for |
|---|---|---|---|
| 1 | Codazz | Production LLM features with evals, cost control and fallback chains | Teams putting an LLM feature in front of customers |
| 2 | Mapletechlabs | ML engineering embedded in product teams | Fintech and healthtech products |
| 3 | TML (Tech Media Labs) | Enterprise rollouts and white-label delivery | Large B2B platforms |
| 4 | Townmedialabs | Consumer product AI features | Marketplaces and consumer apps |
| 5 | LeewayHertz | Enterprise-wide AI consulting | Organisations standardising on one vendor |
| 6 | Markovate | AI product strategy through build | Teams shaping the use case |
| 7 | Master of Code | Conversational interfaces at high volume | Customer support and messaging |
| 8 | Azilen Technologies | Long-term embedded engineering teams | Extended-team engagements |
| 9 | DataForest | Data pipelines feeding LLM features | Teams with data readiness gaps |
| 10 | SoluLab | Combined AI and blockchain engineering | Web3-adjacent products |
🔬What actually separates production LLM work
Model-agnostic architecture
Provider pricing, availability and behaviour all change. A production integration keeps business logic independent of any single provider so swapping models is a config change, not a rewrite. Ask specifically how hard it would be to switch providers next quarter.
Fallback chains
Providers have outages and rate limits. Production systems degrade to a secondary model or a simpler deterministic path rather than returning an error to the user. If there is no fallback design, the feature's uptime is the provider's uptime.
Cost engineering, not just cost reporting
Routing simple classification to small cheap models and reserving frontier models for genuinely hard reasoning routinely cuts spend substantially. Caching repeated prompts matters just as much. Both have to be designed in, not discovered on the invoice.
Prompt injection defence
Any user or document content reaching the model is a potential attack vector. Treat retrieved content as untrusted data rather than instructions, and put real authority in the tool layer where injected text cannot reach it.
An evaluation suite
Without scored tests on real inputs, nobody can tell whether a prompt change improved things or broke an edge case — and provider model updates will shift behaviour underneath you with no warning.
The single best vendor question: "What happens to this feature when the provider has an outage or deprecates the model version?" A concrete answer means production experience. A shrug means you are buying a prototype.
💵What LLM integration costs
A focused LLM feature — one well-defined capability inside an existing product, with evaluation and cost controls — typically runs four to eight weeks. Broader programmes touching several product surfaces run longer, and the driver is usually the number of systems involved rather than the AI complexity.
Running cost is inference plus hosting and scales with usage. The honest framing is cost per successful outcome rather than cost per API call: a feature that is cheap per call but retries constantly, or that produces answers users reject, is not economic regardless of the unit price. Any vendor worth hiring will instrument that from day one.