Co-Managed IT Services

Co-managed IT services are a shared delivery model in which an internal IT team and an external provider run IT together. The in-house team keeps ownership of strategy, budgets, systems and vendor relationships. The external partner supplies the capacity, specialist skills and coverage hours the internal team does not have. Nothing is handed over wholesale, which is what separates co-managed IT from full outsourcing.

Fully managed IT transfers responsibility for the whole IT function to a provider, and the internal team is usually reduced or removed. Co-managed IT keeps the internal team in place and in charge. The provider takes named workstreams — cloud engineering, QA, monitoring, after-hours coverage — and reports into the internal IT lead rather than replacing that role.

Codazz works inside your process, not a parallel one. Engineers use your ticketing system, your repositories, your change-approval flow and your definition of done. Scope is agreed workstream by workstream, escalation paths route through your IT lead, and everything the team builds is documented so your staff can maintain it without us.

Yes. IT consultancy services sit alongside delivery: architecture review, cloud cost and migration planning, security tooling assessment, build-versus-buy analysis and technical due diligence. The recommendation goes to your IT leadership, who decide. We do not require a delivery contract to run an advisory engagement.

We contribute to IT strategy rather than owning it. That typically means mapping the current stack, ranking technical debt by business impact, sizing modernization and cloud work, and turning the result into a sequenced roadmap with effort estimates your team can take into a budget conversation.

Codazz runs from Edmonton, Alberta in Canada and a development centre in Chandigarh, India. The India team is active while North American business hours are closed, so overnight releases, batch monitoring and queued work progress before your in-house team logs on. A daily overlap window is reserved for handover and standups.

Timelines depend on scope and access approvals rather than recruiting, because engineers come from an existing team of 200+. A discovery call and scope definition typically run one to two weeks, followed by access provisioning, tooling onboarding and a pilot workstream before the pod scales to full size.