AI Agent Development Services We Offer in Munich
Munich agent demand splits into four lanes that map to the industrial base. The first is connected-car and mobility agents — BMW Group iX and i7 in-car assistants, MAN fleet telematics agents, and Knorr-Bremse braking and steering diagnostic agents that respect ISO 26262 ASIL classifications and UNECE WP.29 R155 cybersecurity management. The second is insurance and reinsurance agents — Allianz claims triage agents, Munich Re catastrophe modelling agents, and HypoVereinsbank fraud-investigation agents that respect BaFin model risk management requirements and EU AI Act high-risk classifications. The third is engineering and supply-chain agents — Siemens factory floor agents, Infineon wafer-fab agents, Wacker Chemie process agents, and MTU Aero Engines maintenance agents. The fourth is back-office knowledge agents — contract redlining at HypoVereinsbank, regulatory drafting at Allianz, and procurement workflows across Siemens Healthineers and Linde subsidiaries. Each lane ships with a model card.
Our AI Agent Development Development Process
Discovery opens with an EU AI Act risk classification (prohibited, high-risk, limited-risk, minimal-risk) and a GDPR Article 35 Data Protection Impact Assessment under BayLDA guidance. For automotive clients we add an ISO 26262 ASIL classification and a UNECE WP.29 R155/R156 gap analysis. For BaFin-regulated clients we add a BAIT and DORA mapping. We then construct a frozen evaluation set drawn from real client artefacts and run an agent framework bake-off across LangGraph, OpenAI Agents SDK, Anthropic claude-agent-sdk, AutoGen, and CrewAI. Build sprints are two weeks, demoed live against the eval set. Pre-production runs a prompt-injection red-team, a tool-use abuse drill, a kill-switch test, and a documented Article 33 Notifiable Data Breach exercise. Rollout is shadow mode, supervised pilot, limited cohort, full autonomy with human override always available.
Process Discovery
1-2 WeeksWe sit with the people doing the work in {city} and record the real process — including the exceptions they handle by instinct, which are exactly what kill naive automations.
Tool Surface Design
1-2 WeeksEvery system the agent touches gets a typed, permission-scoped tool with its own rate limit and rollback path. The agent gets a narrow set of verbs, never raw admin access.
Build & Evaluate
3-6 WeeksThe agent is built alongside its evaluation suite from day one, using real tasks from your business with verified outcomes. Every change is scored before it ships.
Shadow Mode
2-3 WeeksThe agent runs against live traffic but commits nothing. We compare its proposed actions to what your team actually did and tune until agreement is high enough to trust.
Staged Autonomy & Run
OngoingAutonomy is released by risk band — reversible actions first, irreversible ones keeping a permanent human gate. Then we monitor completion rate, escalations, latency and spend.
Technologies We Use for AI Agent Development
Agent orchestration runs on LangGraph for explicit state machines, the OpenAI Agents SDK for hosted handoffs, the Anthropic claude-agent-sdk for long-running tasks, AutoGen for multi-agent debate patterns, and CrewAI for role-based crews — we pick by use case, not by vendor preference. Underlying models are Claude 3.5 Sonnet through AWS Bedrock eu-central-1 Frankfurt for GDPR residency, GPT-4o through Azure Germany West Central in Frankfurt and Sweden Central, Gemini 1.5 Pro through Vertex AI europe-west3 Frankfurt, and self-hosted Llama 3 70B or Mistral Large on T-Systems sovereign cloud or Hetzner Falkenstein GPU instances when BaFin DORA or BMW VDA TISAX requirements rule out cross-border. Observability is Langfuse self-hosted in Frankfurt, LangSmith EU region, or Datadog EU. Vector storage is Pinecone Frankfurt, pgvector on Aurora Frankfurt, or Qdrant self-hosted on Hetzner.
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