Rapida · Delivery Service Platform
A high-performance delivery platform with real-time tracking and immersive 3D visualizations.
Riyadh\'s agent demand is not chatbots — it is sovereign, Arabic-first automation that survives PDPL audits, NCA inspection, and SAMA\'s annual cyber-security maturity review. We design agents on ALLaM and HUMAIN endpoints for in-Kingdom workloads, fall back to Anthropic Claude and OpenAI GPT-4o through AWS Bedrock me-central-2 when cross-border is approved, and self-host Llama 3, Qwen, and Mistral on Saudi GPU clusters when ECC controls require it. Banking agents respect SAMA\'s Counter-Fraud Framework and the Saudi Central Bank\'s open-banking Account Information Service rules. Government-citizen agents integrate with Absher (Ministry of Interior), Tawakkalna (NIC), Sehhaty (MOH), and Nusuk (Hajj). Every agent ships with an audit trail in Arabic and English, a kill-switch routed to a human reviewer, and a PDPL Article 18 data-subject-rights pathway.
Discovery runs on KSA business days (Sunday to Thursday) with synchronous standups during Arabia Standard Time. Phase one classifies the agent under PDPL (controller vs processor, sensitive-data flag, cross-border transfer assessment) and against NCA\'s ECC, CSCC, and — for banks — SAMA\'s CSF. Phase two designs the agent topology: planner, tool-use layer, memory, evaluation harness, and Arabic-first prompt scaffolding tuned for Najdi-dialect users. Build sprints are two weeks with HUMAIN or SDAIA-sandbox reviews where applicable. Deployment goes to AWS me-central-2 Dammam or Google Cloud Dammam region, with red-team prompt-injection testing, jailbreak evaluations against ALLaM safety guardrails, and a Sharia-screening hook for any agent that touches financial advisory, halal-compliance scoring, or Zakat-eligible flows. Hand-off includes a PDPL data-flow diagram suitable for SDAIA inspection.
We sit with the people doing the work in {city} and record the real process — including the exceptions they handle by instinct, which are exactly what kill naive automations.
Every system the agent touches gets a typed, permission-scoped tool with its own rate limit and rollback path. The agent gets a narrow set of verbs, never raw admin access.
The agent is built alongside its evaluation suite from day one, using real tasks from your business with verified outcomes. Every change is scored before it ships.
The agent runs against live traffic but commits nothing. We compare its proposed actions to what your team actually did and tune until agreement is high enough to trust.
Autonomy is released by risk band — reversible actions first, irreversible ones keeping a permanent human gate. Then we monitor completion rate, escalations, latency and spend.
Riyadh agent stacks default to AWS me-central-2 (Dammam, three AZ region launched 2024) for in-Kingdom inference and Google Cloud\'s Dammam region for clients with existing GCP estates. For models we run ALLaM through SDAIA endpoints, HUMAIN\'s sovereign LLM stack for PIF-funded mega-projects, Anthropic Claude and OpenAI through Bedrock when cross-border PDPL transfer impact assessments pass, and self-hosted Llama 3 or Qwen on Saudi GPU clusters for ECC Level 3 workloads. LangGraph, LlamaIndex Agents, and OpenAI Agents SDK handle orchestration. Arabic NLP relies on CAMeL Tools, AraBERT, and ALLaM\'s own tokenizer. Observability uses LangSmith, Arize, and Helicone with logs routed to Saudi-resident S3 buckets. Identity flows through Nafath (NIC\'s national single sign-on) for citizen agents.
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Selected Projects
Recent platforms, apps and dashboards we designed, built and shipped.
A high-performance delivery platform with real-time tracking and immersive 3D visualizations.
Enterprise-grade security dashboard with real-time threat monitoring and analytics.
A curated marketplace connecting artists with collectors worldwide.
Cross-platform mobile experience with live delivery tracking and notifications.
Scalable microservices architecture handling millions of security events daily.
Comprehensive content management system with advanced analytics and reporting.
Our Work
200+ products shipped across fintech, healthcare, e-commerce, and SaaS — built to scale, designed to convert.


