AI Agent Development Services We Offer in Mexico City
AI agents in CDMX are not chat windows that summarise PDFs. The interesting agent workload is multi-step, tool-using, and integrated into legacy Mexican enterprise systems that have run since the 1990s. We build agents that handle Aeromexico and Volaris booking flows with multi-currency MXN+USD price comparison and Mexican aviation tax handling. We build SAT-facing agents that draft CFDI 4.0 invoices, validate against the official XSD, submit to the SAT PAC, handle rejection cycles, and notify the taxpayer with the resulting digital seal. We build Banco Azteca-pattern branch-network agents that handle customer onboarding across thousands of small-format retail-banking outlets, with INE voter ID image capture and CURP validation. We build IMSS and SAT government service agents that navigate the Mexican federal digital service landscape on behalf of small businesses too small to staff a full accounting function. Each agent ships with deterministic tool wrappers, retry and rollback logic, observability into every step, and a Spanish-language audit trail compliance teams can read without translation.
Our AI Agent Development Development Process
Discovery opens with a six-week agent design phase: identify the human workflow being automated, decompose into atomic tool calls, draft the agent's tool catalogue, identify failure modes and human-in-the-loop checkpoints, and produce a fixed-fee scope in MXN or USD depending on contracting entity. We avoid 'autonomous agent' theatre and build instead toward a defined transaction success rate (typically 80-95 percent end-to-end automation with escalation paths for the remainder). Edmonton runs within an hour of Mexico City on Mountain Time, so our Edmonton team holds synchronous standups from 9am CDMX through to 4pm, Chandigarh picks up overnight build cycles, and Chandigarh mornings cover Gulf hours when agents integrate with Middle East endpoints (Emirates, Etihad, Saudi Aramco for the Mexican oil-and-gas suppliers). Build sprints run two weeks. Deployment goes through shadow mode against historical transcripts for four to six weeks before any production traffic, and the maintenance retainer covers transaction success rate monitoring, dialect drift tracking, and quarterly evaluation of agent base models as Anthropic, OpenAI, and the open-weight ecosystem ship upgrades.
Process Discovery
1-2 WeeksWe sit with the people doing the work in {city} and record the real process — including the exceptions they handle by instinct, which are exactly what kill naive automations.
Tool Surface Design
1-2 WeeksEvery system the agent touches gets a typed, permission-scoped tool with its own rate limit and rollback path. The agent gets a narrow set of verbs, never raw admin access.
Build & Evaluate
3-6 WeeksThe agent is built alongside its evaluation suite from day one, using real tasks from your business with verified outcomes. Every change is scored before it ships.
Shadow Mode
2-3 WeeksThe agent runs against live traffic but commits nothing. We compare its proposed actions to what your team actually did and tune until agreement is high enough to trust.
Staged Autonomy & Run
OngoingAutonomy is released by risk band — reversible actions first, irreversible ones keeping a permanent human gate. Then we monitor completion rate, escalations, latency and spend.
Technologies We Use for AI Agent Development
Our agent stack runs Anthropic Claude through AWS Bedrock Querétaro as the default reasoning model (Claude's tool-use reliability is the highest in the market as of mid-2025), OpenAI GPT-4 through Azure Mexico Central when the existing tenant is Azure-native, and self-hosted Llama 3 70B on Mexican GPU infrastructure when CNBV or Banxico require sovereign inference. Agent orchestration uses LangGraph for stateful workflows, AutoGen for multi-agent collaboration when the problem genuinely needs more than one specialist, and LlamaIndex for retrieval-augmented agent steps. Tool wrappers are deterministic Python or TypeScript with explicit input/output schemas; we do not let the model generate SQL or shell directly against production systems. Observability runs on Langfuse and Datadog with per-step latency and cost tracking. Mexican PII redaction (CURP, RFC, INE, CLABE, IMSS) happens at the ingress boundary before any tool call leaves Mexican infrastructure.
Other Services We Offer in Mexico City
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