AI Agent Development Services We Offer in Austin
Austin's AI agent market spans two extremes that most vendors can only serve one of: air-gapped semiconductor and manufacturing agents where a single leaked prompt is an IP incident, and consumer-scale SaaS agents where a single bad output is a trust incident. Our services are designed around both. We build agentic verification, test-generation, and yield-analysis agents for fab and chip-design environments on self-hosted open-weight models inside air-gapped VPCs, with read-only access to MES and telemetry systems and a human gate on any write. We ship IT operations and support agents for Dell-class enterprise IT stacks with tool allow-lists, policy gates, and immutable action logs the internal SOC can sample. We deliver matching, ranking, and jobseeker agents for HR-tech platforms with TRAIGA prohibited-use screening and EEOC adverse-impact telemetry wired into the evaluation harness. We deliver clinical workflow agents for Ascension Seton-class and St. David's-class health systems inside HIPAA controls with an attending physician on every clinical decision gate. Every engagement ships with a NIST AI RMF 1.0-aligned risk profile (which doubles as TRAIGA safe-harbor evidence), a TDPSA data-minimization and sensitive-data consent review, and an agent action log keyed to the user, the tool, and the policy decision.
Our AI Agent Development Development Process
We run discovery, design, build, and deploy on Central Time so the head of platform engineering, general counsel, CISO, and operations lead at an Austin enterprise sit in the same standup at 9 AM CT; our Edmonton team joins from Mountain Time one hour behind, and our Chandigarh team covers the overnight build window so Austin mornings open with progress, not questions. Discovery opens with a TRAIGA prohibited-use screening against HB 149's intent-based categories, a TDPSA data-minimization and sensitive-data consent review, a HIPAA scoping when clinical workflow is in play, and an EEOC adverse-impact review when the agent touches hiring or employment decisions. We design a tool-use allow-list with explicit human-in-the-loop gates on every state-changing action (writes to systems of record, customer-facing communications, fab or MES writes, clinical orders) and we map each tool to a policy the agent must satisfy before invocation. Build sprints are two weeks, demoed Thursdays at 2 PM CT, with continuous red-teaming via PyRIT, Garak, and a custom scenario pack for each vertical. Deployment ships immutable action logs into the SIEM your CISO already operates, a documented kill switch, a TRAIGA notice-and-cure-ready documentation pack, and NIST AI RMF alignment evidence for the safe harbor.
Process Discovery
1-2 WeeksWe sit with the people doing the work in {city} and record the real process — including the exceptions they handle by instinct, which are exactly what kill naive automations.
Tool Surface Design
1-2 WeeksEvery system the agent touches gets a typed, permission-scoped tool with its own rate limit and rollback path. The agent gets a narrow set of verbs, never raw admin access.
Build & Evaluate
3-6 WeeksThe agent is built alongside its evaluation suite from day one, using real tasks from your business with verified outcomes. Every change is scored before it ships.
Shadow Mode
2-3 WeeksThe agent runs against live traffic but commits nothing. We compare its proposed actions to what your team actually did and tune until agreement is high enough to trust.
Staged Autonomy & Run
OngoingAutonomy is released by risk band — reversible actions first, irreversible ones keeping a permanent human gate. Then we monitor completion rate, escalations, latency and spend.
Technologies We Use for AI Agent Development
Austin AI agent stacks default to Azure South Central US (San Antonio, roughly 80 miles south) with Azure OpenAI Service for buyers standardized on GPT-4o and the o-series, GCP Vertex AI in us-south1 (Dallas) for Gemini-standard shops, and AWS Bedrock in us-east-2 with us-west-2 failover for buyers who want Anthropic Claude inside a single audit log. For Oracle Austin enterprise customers we route through OCI Generative AI Service and OCI Agents behind VCN endpoints. Air-gapped fab and chip-design work runs self-hosted Llama 3, Mistral, or Qwen on on-prem or private GPU clusters with zero calls to hosted frontier APIs. We build agent orchestration on LangGraph (LangChain stateful graphs) for explicit state-machine clarity, CrewAI for multi-agent workflows where role-specialization matters, Microsoft AutoGen for buyers already on Azure and Microsoft 365, and the OpenAI Assistants API for buyers who want a vendor-managed runtime. Tool integrations sit on Model Context Protocol (MCP) servers where the buyer accepts the standard, custom REST clients otherwise. Tracing runs on LangSmith, LangFuse, and Arize Phoenix. Guardrails sit on NeMo Guardrails, Lakera Guard, and Llama Guard 3. Vector retrieval is on Pinecone, Weaviate, Qdrant, or pgvector on Postgres depending on residency and air-gap requirements.
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