AI Agent Development Services We Offer in Miami
Miami AI agent work splits across cruise logistics, real estate, financial services, and LatAm trade. For Royal Caribbean, Norwegian Cruise, and Carnival we build agents that orchestrate booking, manifest, port-clearance, and onboard guest-experience flows across Oracle Cruise Hospitality and Maersk-Hapag-Lloyd carrier integrations under PCI-DSS Level 1 and CDC Vessel Sanitation Program documentation. For Lennar we ship agents that automate lot-to-close workflows across Newstar / Sales Simplicity, lender pricing engines, and the title and escrow stack. For Citadel Miami, Blackstone, Apollo, and Kaseya we wire agents into Bloomberg, Refinitiv, Snowflake, and the GP / LP investor reporting stack with MNPI segregation and SEC Rule 17a-4 retention. For World Fuel Services and Ryder LatAm trade we build agents that read OFAC sanctions lists, FATF grey-list status, and BSA / AML transaction patterns in Spanish and Portuguese as a first-class language, not an afterthought.
Our AI Agent Development Development Process
Miami discovery starts with a Florida Digital Bill of Rights and OFAC sanctions exposure map. We classify the data the agent will read, identify any sensitive personal data under the FDBR (precise geolocation, biometric, health, financial, etc.), and run an OFAC SDN / SSI screening on the LatAm counterparty book the agent might touch. Build sprints run two weeks against an evaluation harness using real Miami task data masked under HIPAA Safe Harbor or GLBA equivalents. For cruise-line work at Royal Caribbean, Norwegian, or Carnival, every agent action is rehearsed against the relevant CDC VSP and USCG Subchapter K / M test cases before production. For Citadel / Blackstone / Apollo work, MNPI segregation is enforced at the tool-call layer and audited continuously. Production rollout is gated on a Brickell general counsel sign-off plus, for cruise lines, the Designated Health Officer and Captain's review.
Process Discovery
1-2 WeeksWe sit with the people doing the work in {city} and record the real process — including the exceptions they handle by instinct, which are exactly what kill naive automations.
Tool Surface Design
1-2 WeeksEvery system the agent touches gets a typed, permission-scoped tool with its own rate limit and rollback path. The agent gets a narrow set of verbs, never raw admin access.
Build & Evaluate
3-6 WeeksThe agent is built alongside its evaluation suite from day one, using real tasks from your business with verified outcomes. Every change is scored before it ships.
Shadow Mode
2-3 WeeksThe agent runs against live traffic but commits nothing. We compare its proposed actions to what your team actually did and tune until agreement is high enough to trust.
Staged Autonomy & Run
OngoingAutonomy is released by risk band — reversible actions first, irreversible ones keeping a permanent human gate. Then we monitor completion rate, escalations, latency and spend.
Technologies We Use for AI Agent Development
Default agent stack is Anthropic Claude on AWS Bedrock for tool-using planning, with OpenAI GPT-4 class as a challenger and self-hosted Llama 3 70B or Mistral inside the VPC where data classification demands it. Orchestration runs on LangGraph, CrewAI, or AutoGen patterns wrapped behind a custom router so we can swap models without rewriting the agent. Tool layers include Bloomberg B-PIPE for Citadel / Blackstone / Apollo, Oracle Cruise Hospitality and SilverWhere for Royal Caribbean / Norwegian / Carnival, Newstar / Sales Simplicity for Lennar, SAP S/4HANA and Oracle Fusion for World Fuel Services and Ryder, and Salesforce Financial Services Cloud for Citrix and FPL business operations. Vector stores live on pgvector / Aurora PostgreSQL or Pinecone. Observability runs through LangSmith and Arize; evaluation uses Ragas, TruLens, and DeepEval. We host in AWS us-east-1 plus the AWS Local Zone Miami for the cruise-port and Brickell finance edge cases that demand sub-10ms.
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