AI Agent Development Services We Offer in Seoul
Seoul AI agent demand splits across three workloads. KakaoTalk Channels B2B agents are the highest volume layer. More than 500,000 Korean small businesses run KakaoTalk Channels as their primary customer surface and our agents ship as Channel chatbots with Korean-language NLU, Naver Pay and KakaoPay checkout integration, and the Channel friend-add and message-send flows that drive Korean small business CRM. Chaebol enterprise agents are the highest value layer. Samsung Knox SDK integration, internal procurement workflow agents, SAP Korea connector agents, and KakaoWork or LINE Works Korea bot integration sit here. Naver Cloud Clova Studio agents are the developer-experience layer. We ship agents on HyperCLOVA X (Naver's Korean-first foundation model with strong han-geul and Korean code-switching performance), KakaoBrain's KoGPT and Kanana models, and frontier APIs (OpenAI, Anthropic, Google Gemini) when the use case justifies cross-border data flow under PIPA consent rules.
Our AI Agent Development Development Process
Discovery starts with an AI Framework Act risk classification workshop. The Act treats high-impact systems (employment screening, credit decisioning, healthcare, biometrics, content moderation at scale, critical infrastructure) under transparency, human oversight, and incident reporting obligations that are enforced by KAIT and the Ministry of Science and ICT. We map the agent's use case against those tiers, document the classification in Korean, and design the architecture against the gates that classification triggers. PIPA consent UI, K-ISMS-P controls, and chaebol procurement timeline (twelve to eighteen months from RFI to signed MSA) come next. Sprints are two weeks on KST cadence with Korean-language standups available. Every release ships with a Korean-language transparency notice, a tamper-evident inference log for the audit window, an evaluation harness that runs Korean-language regression tests on han-geul, Hanja, and Korean code-switching cases, and a model card in Korean and English.
Process Discovery
1-2 WeeksWe sit with the people doing the work in {city} and record the real process — including the exceptions they handle by instinct, which are exactly what kill naive automations.
Tool Surface Design
1-2 WeeksEvery system the agent touches gets a typed, permission-scoped tool with its own rate limit and rollback path. The agent gets a narrow set of verbs, never raw admin access.
Build & Evaluate
3-6 WeeksThe agent is built alongside its evaluation suite from day one, using real tasks from your business with verified outcomes. Every change is scored before it ships.
Shadow Mode
2-3 WeeksThe agent runs against live traffic but commits nothing. We compare its proposed actions to what your team actually did and tune until agreement is high enough to trust.
Staged Autonomy & Run
OngoingAutonomy is released by risk band — reversible actions first, irreversible ones keeping a permanent human gate. Then we monitor completion rate, escalations, latency and spend.
Technologies We Use for AI Agent Development
We default to Naver HyperCLOVA X on Naver Cloud Clova Studio for Korean-first agent workloads where data residency must stay inside Korea, KakaoBrain KoGPT and Kanana models when the client has an existing Kakao enterprise relationship, and frontier APIs (OpenAI, Anthropic Claude, Google Gemini) routed through AWS Seoul Bedrock or Azure Korea Central when cross-border data flow is acceptable under PIPA consent. Agent orchestration uses LangGraph or our own TypeScript runtime depending on complexity, with tool calls against KakaoTalk Channels Manager API, Naver Search and Naver Place APIs, Samsung Knox APIs, KakaoWork bot API, and Korean payment APIs (Toss Payments, KakaoPay, Naver Pay). Vector stores run on Pinecone Tokyo, Weaviate self-hosted in Naver Cloud, or pgvector on Naver Cloud DB depending on residency. Observability runs on Langfuse, Datadog Tokyo region, or Naver Cloud Effective Log Search and Analytics with PIPA-aligned PII scrubbing on every trace.
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