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AI Innovation Leaders

AI & Machine Learning Company in Charlotte

Charlotte is America's second-largest banking center, home to Bank of America, Truist, and a rapidly expanding fintech ecosystem. The city's financial DNA creates enormous demand for banking platforms, payment processing systems, and regulatory compliance tools. With a lower cost of living than New York and a growing tech talent pool, Charlotte is becoming the go-to destination for fintech innovation.

2018
Founded
500+
Projects Delivered
200+
Engineers, Edmonton + Chandigarh
24/7
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Codazz — Top Generative AI Company on Clutch 2026
4.9/5
Clutch Rating
500+
Projects Delivered
ISO
27001 Certified
SOC II
Compliant
99%
Client Satisfaction
AWS Advanced Tier PartnerSOC II CompliantISO 27001 CertifiedWebby Award Honoree
Service Overview

AI & Machine Learning Solutions for Charlotte Businesses

Machine learning in Charlotte has a longer history than the current AI cycle, because credit scoring, fraud detection, and anti-money-laundering transaction monitoring have been production statistical systems in this city for decades. That legacy is the defining feature of the market. When a Charlotte buyer says model, they usually mean something that already lives in an inventory, carries a risk tier, has a named owner, and gets revalidated on a schedule. Bank of America, Truist, Wells Fargo's East Coast operations, Ally Financial, LendingTree, Brighthouse Financial, and Barings all run mature model risk functions, and finance and insurance is one of the metro's largest employment sectors. Outside banking the demand is just as real and considerably less discussed. Duke Energy forecasts load, predicts asset failure, and plans vegetation management across a service territory spanning the Carolinas and the Midwest, and the Charlotte energy cluster of more than 250 organizations includes Siemens Energy, the Electric Power Research Institute, Framatome, and Westinghouse. Lowe's runs demand forecasting, assortment, and pricing models from its Global Technology Center in South End. Nucor optimizes steelmaking process parameters, Albemarle runs specialty chemical process models, Coca-Cola Consolidated forecasts and routes as the largest Coca-Cola bottler in the United States, and RXO prices and matches freight. Advocate Health, headquartered in Charlotte since the 2022 Atrium Health and Advocate Aurora combination, and Novant Health both operate clinical predictive models. UNC Charlotte opened the Carolinas' first School of Data Science in January 2020 and runs the Energy Production and Infrastructure Center that Duke Energy and Siemens Energy fund. Codazz builds and validates production machine learning systems for these buyers. Our engineers work Eastern Time from Edmonton, two hours behind Charlotte, with overnight coverage from Chandigarh, and we deliver the validation evidence alongside the model rather than after someone asks for it.

Charlotte is America's second-largest banking center, home to Bank of America, Truist, and a rapidly expanding fintech ecosystem. The city's financial DNA creates enormous demand for banking platforms, payment processing systems, and regulatory compliance tools. With a lower cost of living than New York and a growing tech talent pool, Charlotte is becoming the go-to destination for fintech innovation.

Why AI & Machine Learning in Charlotte?

Charlotte, North Carolina is a thriving hub for technology and innovation. Businesses here demand top-tier ai & machine learning solutions that can compete on a global stage while addressing local market needs. Our team combines deep technical expertise with an understanding of Charlotte's unique business landscape to deliver solutions that drive measurable results.

8+
Years Experience
24
Countries Served
200+
Engineers

What You Get

Custom-built solutions tailored to your business
Dedicated project manager in your timezone
Agile development with weekly sprint demos
Full source code ownership from day one
Comprehensive QA and security testing
90-day post-launch support included
NDA and IP protection guaranteed
Fixed-price or flexible engagement models
What We Build

AI & Machine Learning Services We Offer in Charlotte

We work on four kinds of machine learning problems in Charlotte, and the deliverables differ more than the algorithms do. Regulated decisioning covers credit underwriting, pricing, collections prioritization, and insurance models, where the output must survive fair lending testing and produce an adverse action reason a consumer can understand. Financial crime covers transaction monitoring, sanctions screening, and fraud scoring, where the argument you must win is about tuning thresholds, above-the-line and below-the-line testing, and alert productivity rather than about raw AUC. Operational forecasting covers electric load, asset failure, store-level demand, freight rates, and route planning, where backtesting protocol and forecast horizon matter more than model family. Clinical and population health covers readmission, deterioration, no-show, and utilization models, where calibration by subgroup is the number that decides whether the model ships. Every engagement produces the same core artifacts: a documented data lineage from source system to feature, a feature store with point-in-time correctness so training does not leak future information, a reproducible training pipeline pinned to versioned data, a held-out evaluation with subgroup breakdowns, a monitoring plan with defined drift and performance thresholds, and a written limitations and assumptions register. For bank buyers we add the full model development document the independent validation group will read line by line.

01
🤖

LLM Integration & AI Automation

Integrate large language models like GPT-4, Claude, and Gemini into your products and workflows. We build custom AI agents, RAG pipelines, intelligent document processing systems, and automated content generation tools that save hundreds of hours per month.

OpenAIClaude APILangChainRAGAI Agents
02
👁️

Computer Vision & Predictive Analytics

Deploy custom machine learning models for image recognition, object detection, anomaly detection, and predictive forecasting. From quality control in manufacturing to demand prediction in retail, we build models that deliver measurable ROI.

TensorFlowPyTorchYOLOScikit-learnMLOps
💬

AI Chatbots & Virtual Assistants

Build intelligent conversational AI that handles customer inquiries, books appointments, and provides 24/7 support with human-like responses.

📈

Predictive Analytics & Forecasting

Leverage historical data to forecast demand, detect churn, optimize pricing, and make data-driven decisions with custom ML models.

📄

Intelligent Document Processing

Automate data extraction from invoices, contracts, and forms using OCR and NLP to eliminate manual data entry and reduce errors.

🔗

AI Strategy & Consulting

Identify high-impact AI opportunities in your business with a comprehensive audit, feasibility analysis, and implementation roadmap.

Industry Expertise

AI & Machine Learning for Charlotte's Key Industries

Banking and insurance is the deepest vertical. Bank of America, Truist, Wells Fargo, Ally, LendingTree, Brighthouse Financial, and Barings drive work in credit risk, deposit and attrition modeling, fraud scoring, AML transaction monitoring tuning, marketing response, and treasury forecasting, all inside model risk governance. Energy and utilities is the second cluster: Duke Energy and the Charlotte energy corridor buy short-term and long-term load forecasting, transformer and feeder failure prediction, vegetation-management prioritization from imagery, storm-restoration estimation, and generation asset health modeling, with EPRI-adjacent research feeding the methodology. Retail and consumer goods runs through Lowe's Global Technology Center, Coca-Cola Consolidated, Bojangles, Krispy Kreme, and Sonic Automotive, where SKU-store demand forecasting, assortment, markdown optimization, and route and labor planning are the recurring problems. Industrial and materials covers Nucor, Albemarle, Sealed Air, Honeywell Automation, and Curtiss-Wright, where process optimization, quality prediction, and predictive maintenance dominate. Healthcare runs through Advocate Health, Novant Health, and the Wake Forest University School of Medicine campus at The Pearl. Motorsports is a genuine Charlotte specialty: with most top-tier NASCAR teams operating within ninety miles of the city and NASCAR's R&D Center in Concord, telemetry modeling, tire degradation prediction, and surrogate models for aerodynamic simulation are live commercial problems here.

💳
FintechAI & Machine Learning Solutions
🏦
Banking TechAI & Machine Learning Solutions
🛡️
InsurtechAI & Machine Learning Solutions
☁️
Enterprise SaaSAI & Machine Learning Solutions
Data AnalyticsAI & Machine Learning Solutions
Our Process

Our AI & Machine Learning Development Process

Discovery starts with the data, not the model, because in Charlotte the data problem is almost always the real problem. We trace every candidate feature back to its source system, identify which fields are populated retroactively, and reconstruct point-in-time snapshots so that the training set reflects what was actually knowable at decision time. Leakage from retroactively updated fields is the most common reason a promising model collapses in production, and mainframe-era banking data and utility historian exports are both full of it. We then agree an evaluation protocol in writing before any modeling starts: the metric, the baseline, the holdout design, the subgroup cuts, and the threshold that constitutes success. Charlotte standups run 9 AM ET, which is 7 AM MT for our Edmonton engineers, with the Chandigarh team covering overnight training runs so results are waiting when the Charlotte team logs on. Modeling sprints are two weeks with Thursday reviews at 2 PM ET. Before any production deployment we run a shadow period against live traffic with no decision authority, compare against the incumbent process on the same population, and hand the validation team a reproducible notebook plus a container that regenerates every figure in the documentation from raw data.

01

AI Opportunity Assessment

1-2 Weeks

We audit your data, workflows, and business goals to identify the highest-impact AI use cases and evaluate technical feasibility.

Deliverables
AI Opportunity ReportData Readiness AssessmentFeasibility AnalysisROI Projections
02

Data Engineering & Preparation

2-4 Weeks

We clean, label, and structure your data for model training. This includes building data pipelines, feature engineering, and establishing data quality benchmarks.

Deliverables
Data Pipeline ArchitectureCleaned & Labeled DatasetsFeature Engineering ReportData Quality Metrics
03

Model Development & Training

4-8 Weeks

Our ML engineers build, train, and fine-tune models using state-of-the-art techniques. We run experiments, optimize hyperparameters, and validate results.

Deliverables
Trained ML ModelsExperiment Tracking ReportsModel Performance MetricsComparison Benchmarks
04

Integration & Testing

2-4 Weeks

We integrate the AI model into your existing systems via APIs, build monitoring dashboards, and conduct thorough testing with real-world data.

Deliverables
API EndpointsIntegration DocumentationA/B Test ResultsMonitoring Dashboard
05

Deployment & MLOps

1-2 Weeks

Production deployment with automated retraining pipelines, model versioning, drift detection, and performance monitoring for continuous improvement.

Deliverables
Production DeploymentMLOps PipelineModel Monitoring AlertsRetraining Schedule
Technology

Technologies We Use for AI & Machine Learning

Charlotte has no hyperscale region of its own, but for machine learning the region question is usually settled by something other than distance: training and serving land wherever the warehouse already lives, which in this market is most often AWS us-east-1 in Northern Virginia or Google Cloud us-east1 in Moncks Corner, South Carolina. Data platforms are the decision that actually shapes the work, and they split predictably: Snowflake and Databricks dominate the banking and retail estates, with Databricks Unity Catalog carrying lineage that model validation groups increasingly ask for by name. Transformation runs on dbt, orchestration on Airflow or Dagster, and feature management on Feast or the native feature stores in SageMaker and Vertex AI. Training uses scikit-learn, XGBoost and LightGBM for tabular problems where they still beat deep learning, PyTorch where sequence or image data justifies it, and Ray for distributed tuning. Experiment tracking and registry sit on MLflow or Weights and Biases. Monitoring uses Evidently, WhyLabs, or Arize. Serving runs on SageMaker endpoints, Vertex AI endpoints, or ONNX Runtime and Triton where latency budgets are tight.

LLM & NLP
OpenAI GPT-4Claude APILangChainHugging FacespaCy
LLM & NLP
OpenAI GPT-4 · Claude API · LangChain · Hugging Face +1 more
ML Frameworks
TensorFlow · PyTorch · Scikit-learn · XGBoost +1 more
Data & MLOps
Python · Pandas · MLflow · Weights & Biases +1 more
Cloud AI Services
AWS SageMaker · Google Vertex AI · Azure ML · Pinecone +1 more
Why Choose Us

Why Charlotte Businesses Choose Codazz for AI & Machine Learning

We combine world-class engineering with local market understanding to deliver ai & machine learning solutions that drive real business outcomes.

📐

Validation Evidence Ships With The Model

SR 11-7 documentation is a sprint deliverable, not a postscript. Conceptual soundness write-up, data lineage, sensitivity analysis, benchmark comparison, limitations register, and a container that regenerates every figure from raw data, so independent validation can reproduce our results instead of asking us to.

🔍

Leakage Audit Before Any Modeling

Mainframe banking extracts and utility historian exports are full of retroactively updated fields. We reconstruct point-in-time training sets before a single model runs, which is why our Charlotte models hold their offline performance in production instead of collapsing the week after launch.

⚖️

Fair Lending Testing Wired In

Credit and pricing models ship with reason codes designed as a first-class output and validated against real declines, per CFPB Circulars 2022-03 and 2023-03, plus adverse impact ratio testing and a documented search for less discriminatory alternatives. Your fair lending counsel gets evidence, not assurances.

🔌

Energy Forecasting Depth

Load forecasting, feeder and transformer failure prediction, vegetation-management prioritization, and storm-restoration estimation for the Duke Energy, Siemens Energy, EPRI, and Westinghouse cluster, with backtesting protocols built for weather-driven series where naive cross-validation gives dangerously optimistic numbers.

📍

Local Expertise

Our team understands the regulatory landscape, business culture, and user expectations specific to your city. We combine global engineering standards with hyper-local market knowledge to build products that resonate with your target audience from day one.

📈

Proven Track Record

With 500+ projects delivered across 24 countries since 2018, we bring battle-tested processes and domain expertise to every engagement. Our client retention rate of 94% speaks to the long-term partnerships we build, not just one-off projects.

👥

Dedicated Team

Every project gets a dedicated cross-functional team including a project manager, lead architect, senior developers, QA engineers, and a DevOps specialist. No freelancers, no outsourcing your project to third parties - your team is your team throughout.

🛠️

Post-Launch Support

Our relationship does not end at deployment. We provide 90 days of complimentary post-launch support, proactive monitoring, performance optimization, and a dedicated Slack channel for your team. Most clients continue with our maintenance retainer plans.

Featured Results

Real Results from Real Projects

We measure success by the impact we create. Here are three recent projects that showcase our ai & machine learning capabilities.

Codazz digital banking platform — real-time payments and biometric auth
💳
FinTech

Digital Banking Platform

Built a full-stack digital banking app with real-time payments, biometric auth, and PCI-DSS compliance. Scaled from 0 to 100K+ active users within 8 months of launch.

4.9★
App Store Rating
100K+
Active Users
99.99%
Uptime SLA
React NativeNode.jsAWSStripe
Codazz omnichannel retail platform — headless commerce across 12 channels
🛒
E-Commerce

Omnichannel Retail Platform

Designed and developed a headless commerce platform integrating 12 sales channels with unified inventory, AI-powered recommendations, and sub-second page loads globally.

3x
Revenue Growth
340%
Conversion Lift
<0.8s
Load Time
Next.jsShopify PlusAlgoliaVercel
Codazz HIPAA-compliant telehealth and patient portal platform
🏥
Healthcare

Telehealth & Patient Portal

Delivered a HIPAA-compliant telehealth platform with video consultations, EHR integration, e-prescriptions, and a patient portal serving 50K+ patients across 200+ providers.

HIPAA
Compliant
50K+
Patients Served
4.8★
Provider Rating
ReactPythonFHIRAzure
FAQs

Frequently Asked Questions About AI & Machine Learning in Charlotte

Have a question not listed here? Reach out to our team and we will get back to you within 4 hours.

Ask a Question

Ranges tied to scope, because the modeling is rarely the expensive part. A data and feasibility assessment, meaning source profiling, leakage audit, point-in-time reconstruction of a training set, and a baseline model with an honest read on whether the signal exists, typically runs USD 30,000 to 70,000 over four to eight weeks and is the single best money a Charlotte buyer spends. A production model with a full training pipeline, feature store integration, monitoring, serving, and documentation typically runs USD 110,000 to 300,000. A regulated decisioning model at a bank, where independent validation, fair lending testing, adverse action reason code design, and the complete model development document are in scope, runs USD 200,000 to 500,000 and takes longer than the modeling alone would suggest. A platform engagement building the MLOps foundation itself, covering feature store, registry, CI for models, monitoring, and a governance workflow, runs USD 250,000 to 750,000. Charlotte senior data science and ML engineering rates run roughly 25 to 40 percent below San Francisco and New York at equivalent seniority, though the banks bid aggressively against Raleigh and Atlanta for the same people. Everything is fixed fee against a signed statement of work.

SR 11-7, issued by the Federal Reserve on April 4 2011 and paired with OCC Bulletin 2011-12, sets the expectation, and it rests on three pillars: conceptual soundness, ongoing monitoring, and outcomes analysis, all subject to effective challenge from a validation group independent of the developers. Practically, the validation team will ask for a written rationale for the model choice and the feature set, evidence that the training data represents the population the model will score, sensitivity analysis showing how the output responds to input perturbation, benchmarking against at least one alternative approach, and a limitations register that states plainly where the model should not be used. They will try to reproduce your results, so we ship a container and a pinned dataset that regenerate every table and figure in the documentation from raw inputs. They will ask how you will know the model has degraded, which means named metrics, named thresholds, named owners, and a defined action when a threshold trips. Model tiering determines how much of this you face, and we push to establish the tier during discovery. Building the documentation as you go adds perhaps ten percent to the engineering effort. Reconstructing it afterward routinely adds a quarter to the calendar.

Two federal regimes drive the design. The Equal Credit Opportunity Act and Regulation B require that a declined applicant receive specific principal reasons for the decision, and the CFPB has said directly that complexity is not an excuse. Circular 2022-03, issued May 26 2022, states that creditors using complex algorithms must still provide accurate and specific reasons, and Circular 2023-03, issued September 19 2023, adds that a creditor cannot simply pick the closest entry from a sample reason list when the real driver is not on it. That rules out any architecture where reasons are reverse-engineered loosely from a black box, so we design reason codes as a first-class output using SHAP or an equivalent attribution method validated against the model's actual behavior, and we test the generated reasons for accuracy on held-out declines. The second regime is disparate impact. We run adverse impact ratio testing across protected class proxies where direct attributes are unavailable, using BISG or a comparable method with its limitations documented, and we search for less discriminatory alternatives with comparable performance because that search is itself part of what examiners expect to see. Fair lending counsel owns the legal conclusions; we build the evidence they need to reach one.

Yes, and the discipline is documentation more than mathematics. BSA and anti-money-laundering monitoring in a Charlotte bank is examined, so any change to detection scenarios or thresholds needs a defensible record of why it was made and what effect it had. We start with above-the-line and below-the-line testing on historical alerts, sampling productive and unproductive alerts around each threshold to quantify what tightening or loosening actually does to both false positives and missed suspicious activity. Machine learning enters as a triage and prioritization layer on top of rule-based scenarios rather than as a replacement for them, because scenario coverage is what examiners map against typologies. We keep the rules producing the alerts and use models to rank them, which preserves the regulatory narrative while cutting analyst time on the lowest-value queue. Every model-driven suppression or deprioritization is logged with the alert, the score, and the reason, and nothing is auto-closed without a documented policy and a sampling program that reviews suppressed alerts. Segment-level performance and model drift are monitored continuously, and we produce a change-control record for each retuning that your BSA officer can hand to an examiner without preparation.

Calibration by subgroup decides whether a clinical model ships, and discrimination metrics alone will not carry a governance committee. We evaluate readmission, deterioration, sepsis, no-show, and utilization models with calibration curves and net benefit analysis cut by age, sex, race, payer, and site of care, because a model that is well calibrated overall and badly calibrated for one campus will produce harm at that campus. Alert burden is treated as a design constraint, since a model that adds fifteen low-value alerts per clinician per shift will be ignored regardless of its AUC. Protected health information stays inside the system's own cloud tenancy under a business associate agreement, no PHI is used for supplier model training, and every inference is logged. If the model is surfaced through certified health IT, ONC's HTI-1 rule is directly relevant: certified Health IT Modules had to meet the decision support intervention criterion at 45 CFR 170.315(b)(11) by January 1 2025, including the source attribute transparency set for predictive interventions covering training data description, validation, fairness assessment, and update cadence. We produce that source attribute documentation as a deliverable rather than leaving your informatics team to reconstruct it.

Retraining on a calendar is a habit, not a policy, and it either wastes cycles or misses real degradation. We instrument three separate layers. Input drift watches feature distributions against the training reference using population stability index and Kolmogorov-Smirnov statistics per feature, with thresholds set from historical variation rather than from a textbook default, so seasonal features do not fire alerts every quarter. Prediction drift watches the score distribution and the approval or alert rate, which often moves before ground truth arrives. Performance monitoring watches the actual outcome metric once labels land, and for problems with long label delay such as credit default or asset failure we define proxy metrics that resolve sooner and document them as proxies. Each layer has named thresholds, a named owner, and a defined action: investigate, retrain, or roll back. Retraining runs through the same pipeline as the original build, produces a new model version in the registry, and goes through a champion-challenger comparison on a common holdout before promotion. At a bank, material retraining triggers a validation review, so we design the change-control record to answer that question in advance rather than reopening the whole model file.

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Other Services We Offer in Charlotte

Looking for a different service? Explore our full range of technology solutions available in Charlotte.

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Design in Charlotte
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LLM IntegrationAI AutomationComputer VisionPredictive AnalyticsAI Chatbot Development

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Start Your AI & Machine Learning Project in Charlotte

Machine learning in Charlotte has a longer history than the current AI cycle, because credit scoring, fraud detection, and anti-money-laundering transaction monitoring have been production statistical systems in this city for decades. That legacy is the defining feature of the market. When a Charlotte buyer says model, they usually mean something that already lives in an inventory, carries a risk tier, has a named owner, and gets revalidated on a schedule. Bank of America, Truist, Wells Fargo's East Coast operations, Ally Financial, LendingTree, Brighthouse Financial, and Barings all run mature model risk functions, and finance and insurance is one of the metro's largest employment sectors. Outside banking the demand is just as real and considerably less discussed. Duke Energy forecasts load, predicts asset failure, and plans vegetation management across a service territory spanning the Carolinas and the Midwest, and the Charlotte energy cluster of more than 250 organizations includes Siemens Energy, the Electric Power Research Institute, Framatome, and Westinghouse. Lowe's runs demand forecasting, assortment, and pricing models from its Global Technology Center in South End. Nucor optimizes steelmaking process parameters, Albemarle runs specialty chemical process models, Coca-Cola Consolidated forecasts and routes as the largest Coca-Cola bottler in the United States, and RXO prices and matches freight. Advocate Health, headquartered in Charlotte since the 2022 Atrium Health and Advocate Aurora combination, and Novant Health both operate clinical predictive models. UNC Charlotte opened the Carolinas' first School of Data Science in January 2020 and runs the Energy Production and Infrastructure Center that Duke Energy and Siemens Energy fund. Codazz builds and validates production machine learning systems for these buyers. Our engineers work Eastern Time from Edmonton, two hours behind Charlotte, with overnight coverage from Chandigarh, and we deliver the validation evidence alongside the model rather than after someone asks for it.

NDA on Day 1
Fixed-Price Guarantee
48hr Proposal
Secure Data Residency
Average response time: 4 hours
Selected Projects

Latest Work

📱 Mobile Apps🌐 Web Platforms🤖 AI Products💰 FinTech🏥 HealthTech🛒 E-Commerce📚 EdTech🚚 Logistics🏠 Real Estate🎮 Gaming
📱 Mobile Apps🌐 Web Platforms🤖 AI Products💰 FinTech🏥 HealthTech🛒 E-Commerce📚 EdTech🚚 Logistics🏠 Real Estate🎮 Gaming
Web Design3D Animation
01

Rapida

Delivery Service Platform

A high-performance delivery platform with real-time tracking and immersive 3D visualizations.

UI/UXSecurity
02

Fynsec

Cybersecurity Dashboard

Enterprise-grade security dashboard with real-time threat monitoring and analytics.

E-CommerceCreative
03

Pallet Ross

Art Marketplace

A curated marketplace connecting artists with collectors worldwide.

Mobile DevFlutter
04

Rapida Mobile

iOS/Android App

Cross-platform mobile experience with live delivery tracking and notifications.

APIMicroservices
05

Fynsec API

Backend Infrastructure

Scalable microservices architecture handling millions of security events daily.

Admin PanelAnalytics
06

Pallet Ross Admin

CMS Dashboard

Comprehensive content management system with advanced analytics and reporting.

01 / 06

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Our Work

Products That Users Actually Love.

200+ products shipped across fintech, healthcare, e-commerce, and SaaS — built to scale, designed to convert.

Mobile App

FinTech Trading Platform

FinTech Startup

Results
2.1B+ Transactions
50ms Latency
4.8★ Rating
Technology
React NativeNode.jsAWS
Healthcare App

Telehealth Solution

Healthcare Network

Results
120+ Clinics
500K Consultations
HIPAA Certified
Technology
SwiftKotlinGCP
Mobile Platform

E-Commerce Marketplace

E-Commerce Brand

Results
85K MAU
28% Conversion
$12M GMV
Technology
FlutterGoMongoDB