Rapida · Delivery Service Platform
A high-performance delivery platform with real-time tracking and immersive 3D visualizations.
Salt Lake City agent work splits along regulator lines, so our service lines do too. For Intermountain Health, University of Utah Health, and ARUP-class laboratory operators we build prior-authorization drafting agents, referral-routing agents, and lab-result triage agents that cite back to chart documentation and stop at a clinician gate. For the Utah industrial banks and the fintech programs they sponsor we build dispute-investigation agents, adverse-action-reason assembly, KYC and sanctions-alert triage, and complaint-handling agents that produce examiner-ready evidence rather than a chat transcript. For Hill Air Force Base suppliers and the Roy and Clearfield defense corridor we build sustainment-documentation and engineering-lookup agents that run against a segregated enclave index, with US-person access controls where the contract demands them. For Silicon Slopes software companies we build agents that ship inside their own product, which means multi-tenant isolation, per-customer model configuration, cost attribution per tenant, and a disclosure surface their customers can point at during their own audits. Every engagement includes an Artificial Intelligence Policy Act disclosure review against the amended SB 226 high-risk interaction categories, a Utah Consumer Privacy Act data-minimization pass, a NIST AI Risk Management Framework 1.0 risk profile, and an immutable action log keyed to the user, the tool called, and the policy that permitted the call.
Discovery, build, and deployment all run on Mountain Time, which is the single biggest practical advantage of working with us from Salt Lake City. Edmonton shares your clock exactly, so the 9 AM MT standup needs no conversion and no one is dialing in at the edge of their day. Chandigarh picks up the build at 9:30 PM MT and hands back at 8 AM, which is why Salt Lake City mornings tend to open with a merged branch rather than a status question. Discovery starts with an Artificial Intelligence Policy Act scoping call: does the agent interact with a consumer on behalf of a state-licensed occupation, and does it fall inside the high-risk interaction categories SB 226 defined in 2025, meaning health, financial, or biometric data, or advice on financial, legal, or healthcare matters. From there we run a Utah Consumer Privacy Act data map, a HIPAA or GLBA scoping where applicable, and a controlled-data boundary review for defense work. We then design the tool allow-list, assign each tool a risk tier, and attach a policy that must evaluate true before invocation. Build sprints are two weeks with a Thursday 2 PM MT demo. Red-teaming runs continuously through PyRIT and Garak plus a scenario pack written for your vertical. Deployment ships action logs into your existing SIEM, a tested kill switch, and a rollback runbook signed off by your operations lead.
We sit with the people doing the work in {city} and record the real process — including the exceptions they handle by instinct, which are exactly what kill naive automations.
Every system the agent touches gets a typed, permission-scoped tool with its own rate limit and rollback path. The agent gets a narrow set of verbs, never raw admin access.
The agent is built alongside its evaluation suite from day one, using real tasks from your business with verified outcomes. Every change is scored before it ships.
The agent runs against live traffic but commits nothing. We compare its proposed actions to what your team actually did and tune until agreement is high enough to trust.
Autonomy is released by risk band — reversible actions first, irreversible ones keeping a permanent human gate. Then we monitor completion rate, escalations, latency and spend.
Salt Lake City is one of the few US cities with a hyperscaler region inside the metro. Google Cloud us-west3 is a Salt Lake City region with three zones, which makes Vertex AI with Gemini the lowest-latency hosted inference path for a Utah buyer and the easiest answer when in-state residency comes up in a procurement questionnaire. AWS has no Utah region, so Bedrock work runs in us-west-2 in Oregon, with the Denver, Las Vegas, and Phoenix Local Zones available when an edge component needs single-digit millisecond latency closer to the Wasatch Front. Azure buyers land on West US 3 in Phoenix or West US 2 in Washington for Azure OpenAI Service. Orchestration is built on LangGraph when we want an explicit state machine that an auditor can read, CrewAI for role-specialized multi-agent workflows, Microsoft AutoGen for shops already standardized on Azure and Microsoft 365, and the OpenAI Assistants API when the buyer wants a vendor-managed runtime. Tool surfaces are exposed through Model Context Protocol servers where the buyer accepts the standard and typed REST clients otherwise. Tracing runs on LangSmith, LangFuse, or Arize Phoenix. Guardrails sit on NeMo Guardrails, Lakera Guard, and Llama Guard 3. Retrieval runs on pgvector in Cloud SQL, Pinecone, or Qdrant. Defense enclaves run self-hosted Llama or Mistral weights on private GPUs with no outbound calls to any hosted model API.
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Selected Projects
Recent platforms, apps and dashboards we designed, built and shipped.
A high-performance delivery platform with real-time tracking and immersive 3D visualizations.
Enterprise-grade security dashboard with real-time threat monitoring and analytics.
A curated marketplace connecting artists with collectors worldwide.
Cross-platform mobile experience with live delivery tracking and notifications.
Scalable microservices architecture handling millions of security events daily.
Comprehensive content management system with advanced analytics and reporting.
Our Work
200+ products shipped across fintech, healthcare, e-commerce, and SaaS — built to scale, designed to convert.


