AI Agent Development Services We Offer in Calgary
Calgary agent work falls into five shapes. Document and knowledge agents over the technical estate, meaning drilling reports, facility manuals, operating procedures, joint operating agreements and inspection records, where the win is a cited answer with a link to the source page rather than a summary nobody can check. Regulatory drafting agents that assemble a submission from system data and prior filings and hand a reviewer a draft with every figure traceable to its origin, used for flaring and venting reporting, emissions filings and internal compliance packages. Operations triage agents that gather context across several systems when something goes wrong, so the on-call engineer opens one view instead of six, with read-only access by default. Internal workflow agents for approval chains, procurement intake, contractor onboarding and turnaround planning, where the agent handles classification and routing and a person still decides. Evaluation and guardrail engagements for teams that already shipped an agent and cannot yet prove it is safe, covering an evaluation set built from real historical cases, prompt injection testing, a red-team pass and an action log a reviewer can audit. We also take over stalled agent pilots, which usually begins with an honest assessment of whether the workflow needed an agent at all.
Our AI Agent Development Development Process
Discovery starts by watching the workflow, not by choosing a model. We sit with the team that does the task today, record how long each step takes, where the information comes from, and what happens when the answer is wrong, because roughly half the agent ideas we see are better solved by an integration or a report and it is cheaper to find that out in week one. Alongside it we set the governance perimeter: Alberta's Personal Information Protection Act and PIPEDA for any personal information the agent touches, the operator's own measurement and reporting obligations where the agent's output feeds a regulatory filing, an IEC 62443 zone and conduit boundary wherever operational technology is in scope, and OSFI's model risk expectations where the client is a federally regulated financial institution. We then define autonomy explicitly, level by level, naming which actions the agent may take unattended, which require approval, and which it may never take. Build runs in two-week sprints on Mountain Time with demos on your clock, and Chandigarh runs the overnight evaluation suite so each morning starts with fresh numbers. Nothing reaches production without an evaluation set drawn from the client's own historical cases, a documented failure mode list, an action log, and a rollback that a duty manager can trigger without calling us.
Process Discovery
1-2 WeeksWe sit with the people doing the work in {city} and record the real process — including the exceptions they handle by instinct, which are exactly what kill naive automations.
Tool Surface Design
1-2 WeeksEvery system the agent touches gets a typed, permission-scoped tool with its own rate limit and rollback path. The agent gets a narrow set of verbs, never raw admin access.
Build & Evaluate
3-6 WeeksThe agent is built alongside its evaluation suite from day one, using real tasks from your business with verified outcomes. Every change is scored before it ships.
Shadow Mode
2-3 WeeksThe agent runs against live traffic but commits nothing. We compare its proposed actions to what your team actually did and tune until agreement is high enough to trust.
Staged Autonomy & Run
OngoingAutonomy is released by risk band — reversible actions first, irreversible ones keeping a permanent human gate. Then we monitor completion rate, escalations, latency and spend.
Technologies We Use for AI Agent Development
Model choice follows the residency requirement and the task, in that order. Where a Calgary contract requires Canadian data residency, and energy majors, utilities, public bodies and financial institutions frequently write that into the master services agreement, we deploy into AWS Canada West in Calgary or Canada Central in Montreal, Azure Canada Central in Toronto or Canada East in Quebec, or Google Cloud northamerica-northeast1 in Montreal and northamerica-northeast2 in Toronto. Azure has no Calgary region, so a Microsoft-standardised client lands in Toronto or Quebec and we say so rather than implying otherwise. Managed model availability differs by region and changes often, so we confirm in writing which models are actually served from the contracted region before the architecture is fixed, and we keep a self-hosted path on Llama or Mistral for clients whose policy rules out third-party inference entirely. Orchestration runs on LangGraph, the OpenAI Agents SDK, Anthropic tool use or a plain state machine, and we reach for the plain state machine more often than vendors admit. Retrieval sits on pgvector in PostgreSQL, OpenSearch or Qdrant, with chunking tuned to the document type. Evaluation and tracing run on OpenTelemetry with LangSmith or an in-house harness. Guardrails cover prompt injection defence, output schema validation, tool allow-lists and rate limits.
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