Product Design Services We Offer in New York
New York product design lives across a wider creative range than any other city. Pentagram and COLLINS define brand-led product design at the top end, Athletics and Mucca push editorial-grade craft, and the in-house teams at NYT, Conde Nast, Etsy, Squarespace, Warby Parker, Glossier, Casper, and Bloomberg run product design at editorial publication scale. Our services span the range. We run generative and evaluative research with New York and tri-state users (recruited through Respondent NYC, Lookback, and in-person at our Flatiron meeting space), build tokenised design systems on Figma Variables compatible with the patterns Bloomberg Terminal-grade data density requires for financial product clients, and deliver UI work calibrated to both Madison Avenue brand expectations and SDNY accessibility litigation defence. Every engagement produces an ADA Title III conformance package, a NY SHIELD Act consent and breach UX review, and where applicable a Local Law 144 AEDT bias audit-aware design review.
Our Product Design Development Process
We run discovery, definition, design, and delivery on ET hours so New York product, engineering, legal, and brand leads get synchronous reviews instead of overnight handoff. Discovery opens with stakeholder interviews, an ADA Title III defence workshop where the product is public-facing (treated as a place of public accommodation under controlling SDNY and EDNY case law including Robles v Dominos), a NY SHIELD Act and New York General Business Law section 899-aa review for any product handling private information, and where the client makes hiring decisions for NYC roles, a Local Law 144 AEDT scoping review. Definition produces a problem statement, jobs-to-be-done, and a measurable success metric. Design sprints run two weeks with reviews against a defensible accessibility conformance template and brand review against the client's chosen NYC creative partner if they have one. Delivery hands off tokens, components, a Storybook documentation site, and a VPAT (Voluntary Product Accessibility Template) plus WCAG 2.1 AA conformance evidence suitable for federal court production.
Research & Discovery
1-2 WeeksWe conduct stakeholder interviews, competitive analysis, user surveys, and analytics review to understand your users' needs, pain points, and goals.
Information Architecture
1-2 WeeksWe define the content structure, navigation patterns, and user flows that form the backbone of an intuitive user experience.
Wireframing & Prototyping
2-3 WeeksCreate low and mid-fidelity wireframes for key screens, then build interactive prototypes for stakeholder review and usability testing.
Visual Design
3-4 WeeksApply visual styling, micro-interactions, and animations to create polished, high-fidelity designs that reflect your brand and delight users.
Design Handoff
1 WeekWe prepare developer-ready assets with detailed specifications, export all design tokens, and support your engineering team during implementation.
Technologies We Use for Product Design
New York product design stacks lean on Figma for canvas work with Adobe Creative Suite for editorial and brand surfaces. We build component libraries on Figma Variables and Tokens Studio, deliver design tokens in W3C DTCG format flowing through Style Dictionary into React, Vue, Svelte, and native iOS and Android, and we set typography with explicit licensed font stacks (Commercial Type, Klim Type Foundry, Grilli Type, Hoefler and Co., Frere-Jones Type) where the brief calls for editorial-grade craft. For financial product surfaces demanding Bloomberg Terminal-grade data density we use ag-Grid, TanStack Table, and Highcharts patterns wrapped in token-driven theming. Research tools include Dovetail, Lookback, UserTesting, and in-person sessions at our Flatiron space. Accessibility validation runs through Axe DevTools, Stark, manual screen reader testing on JAWS (the financial services standard), NVDA, and VoiceOver, with manual operator review against the WCAG 2.1 AA conformance criteria SDNY and EDNY judges have cited in recent decisions.
What New York Clients Say About Us
Real feedback from businesses we have partnered with on product design projects.
Other Services We Offer in New York
Looking for a different service? Explore our full range of technology solutions available in New York.
Explore Our Product Design Specializations
Dive deeper into our specialized product design offerings.
Product Design in Other Cities
We deliver product design solutions across 45 cities in 24 countries. Find a location near you.
Latest Work
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