Rapida · Delivery Service Platform
A high-performance delivery platform with real-time tracking and immersive 3D visualizations.
Pittsburgh agent buyers arrive with a safety-engineering instinct that most markets lack, because the people evaluating your work trained next to teams that put driverless trucks and lunar landers into the field. Our agent services are shaped around that. We build clinical and revenue-cycle agents for UPMC-scale and Allegheny Health Network-scale operations: prior-authorization drafting against payer policy with citations back to chart documentation, referral triage, and denial-appeal generation, all under a signed BAA with a clinician on the action gate. We build back-office and operations agents for the downtown banking cluster, where model risk management practice inherited from SR 11-7 means the agent needs an owner, a validation record, and a challenge log before it goes anywhere near a customer. We build fleet, maintenance, and telematics agents for logistics and industrial operators that read from systems of record and never write without approval. We build engineering-assistant agents for robotics and simulation shops in the Canonsburg and Lawrenceville corridors, including air-gapped configurations where design data cannot reach a hosted model. Every engagement ships a NIST AI Risk Management Framework 1.0 aligned risk profile, a tool allow-list with a policy attached to each tool, an action log keyed to user, tool and policy decision, and a documented kill switch that someone on your team has actually pulled in a drill.
We run discovery, design, build and deploy on Eastern Time. Our Edmonton engineers sit two hours behind Pittsburgh, so a 9:00 AM ET standup starts at 7:00 AM MT for us, and the Chandigarh team closes its day at roughly 9:00 AM ET, which means the overnight build results are already in the room when your team joins. Discovery opens with a plain question: which existing law actually binds this agent. Pennsylvania has no comprehensive privacy act, so we map the agent against the Breach of Personal Information Notification Act as amended by Act 151 of 2022, the Unfair Trade Practices and Consumer Protection Law, HIPAA where clinical or member data is in scope, Pennsylvania Insurance Department Notice 2024-04 where an insurer is involved, and Pennsylvania's all-party consent rule under the Wiretapping and Electronic Surveillance Control Act where the agent listens to or records a conversation. We then classify every tool the agent can call and attach a gate to it. Build sprints run two weeks with a Thursday 2:00 PM ET demo. Red-teaming runs continuously using PyRIT, Garak and a scenario pack written for your vertical, covering prompt injection, tool-chaining abuse and data exfiltration through retrieval. Deployment ships action logs into the SIEM your security team already runs, plus a rollback plan and a kill-switch drill you schedule, not us.
We sit with the people doing the work in {city} and record the real process — including the exceptions they handle by instinct, which are exactly what kill naive automations.
Every system the agent touches gets a typed, permission-scoped tool with its own rate limit and rollback path. The agent gets a narrow set of verbs, never raw admin access.
The agent is built alongside its evaluation suite from day one, using real tasks from your business with verified outcomes. Every change is scored before it ships.
The agent runs against live traffic but commits nothing. We compare its proposed actions to what your team actually did and tune until agreement is high enough to trust.
Autonomy is released by risk band — reversible actions first, irreversible ones keeping a permanent human gate. Then we monitor completion rate, escalations, latency and spend.
Pittsburgh sits close to two of the densest cloud corridors in North America, which makes the residency conversation easier than it is on either coast. Google Cloud us-east5 in Columbus, Ohio, launched in 2022, is roughly 185 road miles away and is usually the lowest-latency Vertex AI and Gemini endpoint for a Pittsburgh workload. AWS us-east-2 in Ohio and us-east-1 in Northern Virginia both sit inside a comfortable single-digit to low-teens millisecond round trip from downtown, so Bedrock with Anthropic Claude and SageMaker inference behave like local services. Azure East US and East US 2 in Virginia cover buyers standardized on Azure OpenAI Service and Microsoft 365. We build orchestration on LangGraph when the workflow needs an explicit state machine you can draw on a whiteboard, CrewAI when role specialization genuinely helps, Microsoft AutoGen for Azure-native shops, and the OpenAI Assistants API when the buyer wants a vendor-managed runtime. Tool integration runs on Model Context Protocol servers where the client accepts the standard and on typed REST clients otherwise. Tracing sits on LangSmith, LangFuse or Arize Phoenix. Guardrails sit on NeMo Guardrails, Lakera Guard and Llama Guard 3. Retrieval runs on pgvector inside an existing Postgres estate where possible, Qdrant or Weaviate where scale demands it. Air-gapped robotics and defense-adjacent work runs self-hosted Llama or Qwen weights on private GPUs with no outbound model calls at all.
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Selected Projects
Recent platforms, apps and dashboards we designed, built and shipped.
A high-performance delivery platform with real-time tracking and immersive 3D visualizations.
Enterprise-grade security dashboard with real-time threat monitoring and analytics.
A curated marketplace connecting artists with collectors worldwide.
Cross-platform mobile experience with live delivery tracking and notifications.
Scalable microservices architecture handling millions of security events daily.
Comprehensive content management system with advanced analytics and reporting.
Our Work
200+ products shipped across fintech, healthcare, e-commerce, and SaaS — built to scale, designed to convert.


