CRM Integration Services

Integration cost is driven by how many systems you connect, how well documented and modern their APIs are, the direction and volume of the sync, and whether you need a shared middleware layer with an event bus, master data rules and SLA-backed monitoring. Integrations are scoped per connection and quoted fixed-price after a free integration audit, so you can sequence them by business value.

Yes — SAP, NetSuite, Odoo, Dynamics 365 Business Central, Sage and custom ERP systems. The hard part is not the API, it is deciding which system owns each field and what happens when both change the same record. We agree those conflict rules in writing before building, which is where most CRM-ERP integrations quietly go wrong.

Every integration we build is queued and retryable with idempotency keys, so a transient failure retries safely rather than duplicating records. Permanent failures land in a dead-letter queue and raise an alert to your on-call channel with the payload and error attached. Silence is never treated as success.

Both, and we will tell you which is cheaper for your case. Zapier, Make and Workato are excellent for low-volume, low-complexity flows and we will happily configure them. Custom integrations win when volume is high, transformation is complex, or per-task pricing has become more expensive than owning the code.

Yes. Remediation starts with an audit of what is actually syncing versus what everyone believes is syncing — the gap is usually surprising. We then produce a costed plan covering what to repair, what to instrument, and what to rebuild, and we prioritise adding monitoring first so failures stop being invisible.

You do. Integration code lands in your repositories and runs in your cloud account, with runbooks, monitoring dashboards and architecture documentation handed over. There is no proprietary connector of ours in the middle that you would need to keep paying for.