Retrieval that survives contact with real documents
Agentic Retrieval Loops
The agent reformulates its query when results are weak, searches across multiple stores, and keeps going until it has enough evidence — rather than confidently answering from the first three chunks it happened to match.
Permission-Aware Search
Retrieval filtered by the asking user's actual entitlements, enforced at query time. An agent that leaks a document someone should not see is a security incident, so access control lives in the retrieval layer rather than in a prompt instruction.
Structure-Aware Chunking
Contracts, policies, manuals and spreadsheets chunked along their real structure — clause, section, table — instead of blindly every 500 tokens, which is the single most common reason enterprise RAG returns useless fragments.
Hybrid & Reranked Search
Vector similarity combined with keyword search and a reranking pass. Pure embedding search fails badly on exact identifiers, part numbers and clause references — precisely the queries enterprise users ask most.
Answers With Citations
Every claim linked to the source passage and document version, so a reviewer can verify in one click. Where the corpus does not contain the answer, the agent says so instead of improvising.
Retrieve, Then Act
The agent does not stop at answering. It files the ticket, drafts the clause, updates the record, or triggers the workflow the answer implies — retrieval and action in one system.
From document sprawl to answers you can defend
Corpus Audit
We inventory what you actually hold — including the duplicates, superseded versions and contradictory policies. Retrieval quality is capped by corpus quality, and this step usually surfaces problems worth fixing regardless of the agent.
Ingestion Pipeline
Parsing that handles the awkward reality of enterprise documents: scanned PDFs, tables, embedded images, revision histories. Metadata is preserved so the agent can filter by date, owner, jurisdiction or version.
Retrieval Evaluation
We build a labelled question set from your real user queries and measure retrieval quality directly, before generation is involved. Most "the AI is wrong" complaints are retrieval failures wearing a generation costume.
Grounding Enforcement
Generated answers are checked against the retrieved passages, and unsupported claims are stripped or flagged. This verification pass is what makes the difference between a demo and something legal will sign off on.
Freshness & Drift
Incremental re-indexing as documents change, with stale-content alerting. A knowledge agent quietly answering from last year's policy is worse than no agent, because people have stopped double-checking it.
RAG Agents
FAQ.
Common questions about RAG agent development — agentic versus standard RAG, permissions, vector stores, conflicting documents, deployment and accuracy.
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