AI Agent Development Services We Offer in Winnipeg
Six agent engagements repeat in Winnipeg. Use case triage comes first, because a large share of the requests we receive describe deterministic automation wearing an agent costume, and if a Power Automate flow or an existing RPA queue solves it we say so rather than billing for planning and reflection nobody needs. Retrieval agents over document estates, policy wordings, statements of claim, non-conformance reports and procurement files, where the hard part is chunking, permissions and citation rather than the model. Tool-using workflow agents that read from and write into a policy administration system, a trading platform, an MRO scheduler or an ERP through documented contracts and a reviewed tool registry. Evaluation engineering: golden sets, regression suites, drift checks and the trace pipeline that lets a risk officer answer months later why an agent said what it said. Guardrail and human-in-the-loop design for any decision touching underwriting outcomes, settlement amounts, futures positions or airworthiness records. And rescue work on a pilot that impressed a steering committee, failed a model risk review and has been parked since, which in a regulated market is the most common way an agent programme quietly dies.
Our AI Agent Development Development Process
Discovery runs on Central Time so the business owner, the model risk or privacy officer and the people who actually do the work sit in one session rather than passing notes across a time zone. Week one separates deterministic automation from genuine agent work and writes down what a wrong answer costs, because that number sets the guardrails rather than the other way round. For federally regulated insurers and wealth managers we classify the system against OSFI model risk expectations, including the revised Guideline E-23 that takes effect in 2027, and open the model inventory entry in week one instead of reconstructing it before an examination. For Manitoba public bodies we run a privacy impact assessment aligned to the Manitoba Ombudsman's published guidance under FIPPA, and where personal health information is in scope we map trustee and information manager roles under The Personal Health Information Act. Where First Nations or Métis data is involved we hold an OCAP governance review with the partnered nation before any data moves. Build sprints run two weeks and each one closes with a graded evaluation run rather than a demo. Launch is staged: shadow mode, then a narrow live cohort, then general availability, with a documented rollback and named engineers on Central Time through hypercare.
Process Discovery
1-2 WeeksWe sit with the people doing the work in {city} and record the real process — including the exceptions they handle by instinct, which are exactly what kill naive automations.
Tool Surface Design
1-2 WeeksEvery system the agent touches gets a typed, permission-scoped tool with its own rate limit and rollback path. The agent gets a narrow set of verbs, never raw admin access.
Build & Evaluate
3-6 WeeksThe agent is built alongside its evaluation suite from day one, using real tasks from your business with verified outcomes. Every change is scored before it ships.
Shadow Mode
2-3 WeeksThe agent runs against live traffic but commits nothing. We compare its proposed actions to what your team actually did and tune until agreement is high enough to trust.
Staged Autonomy & Run
OngoingAutonomy is released by risk band — reversible actions first, irreversible ones keeping a permanent human gate. Then we monitor completion rate, escalations, latency and spend.
Technologies We Use for AI Agent Development
Orchestration defaults to LangGraph or Pydantic AI when the client needs self-hosted control of the loop, and to hosted Claude, OpenAI or Cohere tool-use endpoints when the privacy review clears them and the operational saving is real. We treat the model as replaceable and the contract around it as permanent, so prompts, tool schemas and routing live in the repository under review rather than in a vendor console. Retrieval runs on PostgreSQL with pgvector by default, because most Winnipeg corpora are tens of thousands of documents rather than billions of vectors, with a dedicated vector service only where scale or residency demands it. Permissions are enforced at retrieval time against the source system's own access model, so an agent cannot summarise a document its user could not open. The data sources we integrate most often are elevator scale ticket and grade systems, Canadian Grain Commission grading references, Agriculture and Agri-Food Canada and USDA market reports, Environment and Climate Change Canada forecasts, policy administration and claims platforms, and AS9100 document systems and MRO planning tools such as AMOS or TRAX where the client grants access. Observability runs on OpenTelemetry traces with Langfuse or LangSmith, exported into the log stack the operations team already watches. Inference and storage stay in AWS ca-central-1, ca-west-1 or Azure Canada Central for regulated workloads.
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